A guide to guest checkout, order lookup and manual fulfillment.
No. Choose a product, enter your email and a separate lookup password, then confirm the quantity and amount to pay. This password is only for your order, not your email or AI account. Payment stays unavailable until the payment gateway is ready.
Save the order number provided at checkout. Enter it with your lookup password on the order page to track payment, manual fulfillment and support replies without signing in. Staff process the top-up after payment and mark delivery only after completion.
Subscription stacking rules vary by provider and product. Check the product details and your account status first. Ask the store owner if compatibility is unclear. Terms for another product or store do not automatically apply.
Check payment status with your order number and lookup password. For paid orders, submit the issue and read replies in the order details. Do not pay twice or share third-party passwords, verification codes, cookies or tokens.